We provide a bulk billed after hours doctor in your home service to valid Medicare or DVA Card holders in Australia.

If you do not have a Medicare or DVA Card, you are still able to access our home doctor service as we can accept credit card payments via the booking process. The cost of this is $185 inc gst (excludes any required medication(s) ) A receipt will be provided via email.

Private health Insurance:

For overseas students with valid Overseas Student Health Cover ( OSHC) WITH any of the following:

Allianz,

Medibank,

AHM,

Bupa,

Fees will be charged directly to relevant health insurer cover on confirmation of valid insurance

Tourists, and all other patients will require payment in full at time of booking, with receipt allowing for claiming back from their own private insurer as an insurance claim refund.

In most cases, our after-hours doctors will arrive in your home within 2 hours of your call. This ensures that you’ll get the medical assistance you need, even if it’s in the middle of the night. We will keep you updated with an ETA.

No, if it is an emergency you should dial 000 and request an ambulance. If you call and we determine your symptoms require more immediate attention, we will advise you.

Yes, please contact us on 13 99 99 if you need to update the condition of the patient or if the appointment is no longer needed.

Our after-hours doctors currently service in QLD.

• Our Care team take calls from 4.00pm on weekdays
• from 10.00am Saturday
• and 24 hours each day on Sunday and Public holidays

Dial A Home Doctor can provide pre-arranged home visits to patients in their home, aged care facilities and hotels between:

Monday to Friday: 6.00pm – 8.00am

Saturday from 12.00pm to Monday 8.00am

All day Sunday and Public Holidays

To establish if the Dial A Home Doctor service is available in your area use the suburb and post code locator tool in the top right of the page.

If we cover your area simply call us on 13 99 99 to make a booking (during call centre operating hours)

When you make booking whether it is by phone (call 13 99 99),  you will need to have the following information ready in order to request a Doctor.

• The full name and date of birth of the patient
• The Medicare card or DVA card of the patient, or alternatively a credit card.
• The full address of the patient
• The symptoms the patient is experiencing
• The name of the patients regular general practitioner or medical centre
• The patients email address

No, Dial A Home Doctor does not replace your normal general practitioner. Our service is here to help you in the after-hours when are sick or injured and your regular GP is closed.

All Doctors that work with Dial A Home Doctor are fully registered with the Australian Health Practitioner Regulation Agency (APHRA) as required by the Australian Medical Board. The Dial A Home Doctor service operates to the standards of the Royal Australian College of General Practitioners.

Yes, following a visit from one of our doctors the medical report will be sent through to your nominated regular GP the next business day. This will enable your regular doctor to continue the appropriate treatment if needed and remain up to date with your health.

Here at Dial A Home Doctor we value your feedback. If you would like to provide our service or doctors with a compliment we encourage you to let us know here

Dial A Home Doctor endeavours to provide all patients with great after hours care, in the unlikely event that you are dissatisfied with our service, please direct written feedback to:

ATTN: Medical Administrator
Dial A Home Doctor
Shop 13, Uniplaza Shopping Centre, 468 West Street
TOOWOOMBA QLD 4350